Terms of Service

By renting a vehicle from our company, you agree to comply with the following terms and conditions. Please read them carefully before making a reservation. 1. Reservations • All reservations are confirmed based on vehicle availability. • Free cancellation is available up to 24 hours before the rental start time. 2. Deposit & Payments • No security deposit is required. • Payment must be made at the office at the time of rental. • Accepted payment methods: cash, credit card, or debit card. • Additional services or insurance options may be selected at extra cost. 3. Office Hours & Vehicle Pickup • Our office is open 24 hours a day for vehicle pickup. • If you wish to arrange pick-up or drop-off at a location other than the airport, please select the option under “Extras.” 4. Fuel Policy • The fuel level must be returned the same as when the vehicle was collected. • If the vehicle is returned with more fuel than received, no refund will be issued. 5. Insurance • Vehicles are equipped with basic insurance (Third Party Liability – TPL). • Extended insurance coverage can be purchased under “Extras” for an additional fee. • In case of an accident, you must notify the police and obtain a police report. 6. Driver Requirements • A valid driver’s license is required to rent a vehicle. • All drivers must be at least 18 years old. 7. Cross-Border Travel • Cross-border travel is permitted only in certain countries. • A cross-border fee applies depending on the country you plan to enter. • Purchasing a Green Card (available at border crossings) is your responsibility. 8. Mileage • Unlimited mileage is included with all rentals. 9. Fines & Penalties • The customer is fully responsible for any fines or penalties incurred during the rental period. 10. Liability Disclaimer • The company is not responsible for any personal belongings left inside the vehicle. • The company is not liable for indirect damages, delays, or losses caused by unforeseen circumstances beyond its control.